The images obtained from the system which include recognisable
individuals are personal data and are covered by the applicable Data Protection
legislation.

This Policy should therefore be read in conjunction with the Fraserburgh
Fitness Centre Data and Privacy Protection Policy available either on hard copy
on request, or, by emailing shane@fraserburghfitness.com

2. CCTV systems are operated throughout Fraserburgh Fitness
Centre Group sites, monitoring dedicated areas defined by a CCTV layout
proposal and following a safety and security standard.

3. Use of a surveillance camera system must always be for a
specified purpose which is in pursuit of a legitimate aim and necessary to meet
an identified pressing need. This includes giving confidence to staff and
visitors that they are in a safe and secure environment, protecting the
integrity of the site by deterring criminals and to provide evidence to assist
with the detection and prosecution of criminal offences.

4. When deciding to use CCTV in a certain area Fraserburgh
Fitness Centre Group must consider its effect on individuals and their privacy
and perform regular reviews to ensure its use remains justified.

5. Fraserburgh Fitness Centre Group will be transparent in the
use of a surveillance camera system, provide a CCTV notice, which could be an
image, and publicise a contact point on the website for access to information
and complaints in line with our Data and Privacy Protection Policy.

6. Fraserburgh Fitness Centre Group is the Data Controller for
the Personal Data captured by our CCTV systems. Some shared sites require that
we use both, our systems in local areas and landlord’s systems in extended
areas.

7. The CCTV systems which are under Fraserburgh Fitness Centre
Group’s control are managed by Senior Management and operated by a CCTV team.
The recordings are confidential and available only to those directly connected
with operating the system. Copies of recorded information are strictly
controlled and only made in relation to incidents under specific restrictions
and require the approval described in point 10.

8. The Senior Management Team will produce and communicate clear
rules and procedures with regards to operating, processing and releasing CCTV images.

9. No more images and information should be stored than that
which is strictly required for the stated purpose of a surveillance camera
system, and such images and information should be deleted once their purposes
have been discharged.

10. Access to retained images and information should be referred
to shane@fraserburghfitness.com and
there must be clearly defined rules on who can gain access and for what purpose
such access is granted; the disclosure of images and information should only
take place when it is necessary for such a purpose or for law enforcement
purposes.

11. CCTV operators should be trained to an adequate standard and
such standard must always be maintained.

12. Surveillance camera system images and information should be
subject to appropriate security measures to safeguard against unauthorised
access and use.

13. There should be effective and periodic review mechanisms to
ensure legal requirements, policies and standards are complied with in practice
and to ensure that the system is working properly and produces the required
images.

At Fraserburgh Fitness Centre we are committed to protecting
your privacy.

We collect and process personal data about you to provide the
services you use, operate our business, meet our contractual and legal
obligations, protect the security of our systems and our customers, or fulfil
other legitimate interests.

Our Data Privacy and Protection Policy explains how we collect,
use, share and protect your personal information. When we update this policy we
will post any changes on our website.

If you have any queries about this Notice please contact us at:

 

Fraserburgh Fitness Centre

James Ramsay Park

Maconochie Road

Fraserburgh

AB43 8TH

 Alternatively send an
email to shane@fraserburghfitness.com

IDENTITY OF DATA CONTROLLER

The Data Controller in respect of this Privacy Notice is
Fraserburgh Fitness Centre Ltd.

 

 

 

 

 

 

 

 

WHEN DO WE COLLECT INFORMATION?

We collect your personal information when you:

When using our gyms CCTV is being recorded 24 hours a day and
actively monitored 24hrs per day. CCTV is permanently erased after 31 days.

We may also collect, match or acquire information about you from
other organisations such as Google and Facebook.

 

 

WHAT INFORMATION DO WE COLLECT?

The information we collect is required for the purpose of
creating your Member Account and for you to enrol in our gym. Such information
allows you to be identified as a member of Fraserburgh Fitness Centre and
includes:

HOW DO WE USE THIS INFORMATION?

We will use your personal
information to provide you with the services, products or information that you
have requested, for administration purposes, to improve your website
experience, and marketing. We may need to share your information with our
service providers, associated organisations and agents for these
purposes.  We may use your information to:

We’ll store your information for as long as you are a Member of
Fraserburgh Fitness Centre, or following cancellation and to meet legal
requirements including financial audit, anti-fraud and money laundering
regulations.

We will store your information for no more than 6 years from the
last activity on the account. An ‘activity’ can be classified as access to the gym,
class, or, sunbeds, a payment made on the membership account or a comment added
to the membership following contact with Fraserburgh Fitness Centre. We may
contact you about Fraserburgh Fitness Centre services during these 6 years if
you haven’t opted out of receiving marketing communications from us.

 

 

 

OPT OUT

Fraserburgh Fitness Centre will only send you information
relating to your membership. We will not share your data with any 3rd parties
for marketing purposes.

If you cancel your membership with Fraserburgh Fitness Centre we
will only send you information that we think will be of interest to you.

If you want to opt out of receiving marketing messages from us,
please visit your profile section within the Members Area of the website. You
can choose to opt out of all marketing or select your marketing preferences.
Alternatively, if you are no longer a member, and wish to remove your consent
to receive marketing please contact by email to shane@fraserburghfitness.com

 

DO WE USE COOKIES?

Fraserburgh Fitness Centre uses cookies (small text files stored
in your browser) and other techniques such as web beacons (small, clear picture
files used to follow your online activities). These collect information that
tells us how you use our websites, web-related products and services. The use
of cookies does not give us access to the rest of your computer.

This, in turn, helps us make our website relevant to your
interests and needs. We may use a persistent cookie (a cookie that stays linked
to your browser) to record your details so we can recognise you if you visit
our website again.

You can choose to refuse cookies, or set your browser to let you
know each time a website tries to set a cookie.

 

See our cookies policy.

 

 

KEEPING YOUR PERSONAL INFORMATION SECURE

We have selected systems to ensure the security of our clients
information and also take appropriate measures to ensure that the information
we collect and maintain is kept secure, accurate and up to date and kept only
for so long as is necessary for the purposes for which it is used.

We ensure the organisations that provide us with services
related to your membership have appropriate security measures and only process
your information in the way we have authorised them to. These organisations
will not be entitled to use your personal information for their own purposes.

Communications over the internet (such as emails) aren’t secure
unless they’ve been encrypted. Your communications may go through a number of
countries before being delivered – as this is the nature of the internet. We
can’t accept responsibility for any unauthorised access or loss of personal
information that’s beyond our control.

WILL WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We may share information about you with:

Service
providers, agents and associated organisations to allow us to service your
membership and communicate with you; for example, financial institutions
to process payments, and freelance personal trainers when you sign up to
classes.

 

Law
enforcement agencies, regulatory organisations, courts or other public authorities
where we have a legal obligation to do so

 

Covid-19 Track
& Trace - To help prevent the spread of infection around the UK we
will support the NHS Track & Trace system. If requested by the NHS to
provide visitor information, due to an outbreak in the vicinity of our
gym, we will supply your name, mobile and time of arrival and departure
for members who had recently visited the specific site. This is voluntary
and you are able to request to have your data excluded. Please email us
at shane@fraserburghfitness.com with you name
and PIN number and we will not pass your details on.

 

We’ll release information if it’s reasonable for
the purpose of protecting us against fraud, defending our rights or property,
or to protect the interests of our customers.

If we’re reorganised or sold to another organisation, we may
transfer any personal information we hold about you to that organisation. We
will inform you if we intend to do so.

USE OF PERSONAL DATA FOR AUTOMATIC DECISION MAKING

We do not intend to use your personal data for automatic
decision making

THIRD PARTY TRACKING

We use tools such as Google Analytics for collecting personal
data about our website visitor’s online activities over time and across
different web sites for marketing purposes. This is so we can ensure our
website gives you the best possible experience. For more information and how to
opt out from this please visit our cookies policy.

COLLECTION OF CHILDREN'S DATA

Fraserburgh Fitness Centre collects data of children due to the
nature of the Martial Arts instruction provided, All information is provided
voluntarily by the Child’s parent or Guardian and is not used for any other
purpose than ensuring the wellbeing and safety of our students.

YOUR PRIVACY RIGHTS

You have the following rights in relation to your data privacy:
the right of access; the right of rectification; the right of erasure (the
“right to be forgotten”); the right to restriction of processing; the right to
be notified; the right to data portability; the right of objection; and the
right to not be subject to automated profiling.

Access: You have the right to ask for a copy of the information we hold
about you and to have any inaccuracies in your information corrected. Please
contact us through email to shane@fraserburghfitness.com the
contact us section of the website or writing to the address below. There is not
normally a fee for this service.

 

Rectification: If you believe we’re holding inaccurate information about you,
or your personal details change, please update your profile on the Fraserburgh
Fitness Centre acuity scheduling page in the booking area. Debit, Credit
and Bank account changes can be made in your members area on the acuity
scheduling application.

Erasure: You have the right to
the erasure of the data we hold on you, when it is no longer needed for the
purposes of your Membership, or when you withdraw your consent for our
processing (and we have no other lawful basis to hold your data).

Restriction: You
have the right to ask us to place restrictions on processing your data in
certain circumstances.

Notification: You
have the right to be notified of any rectification, erasure or restrictions in
relation to your personal data.

Portability: You
have a right to receive the data we hold on you electronically in a format that
allows it to be easily transferred to another data controller.

Object:  You have the right to object to data processing of your
personal data for direct marketing or profiling purposes.

Profiling:  You have the right not to be subject to any decision
based on automatic processing of your personal data.

The address to be used to obtain a copy of your personal
information is:

Fraserburgh Fitness Centre, James Ramsay Park, Maconochie Road, Fraserburgh,
AB43 8TH

 Alternatively send an
email to shane@fraserburghfitness.com

CHANGES TO THIS PRIVACY NOTICE

We will update this privacy notice to reflect the way in which
we process and protect your data. If we do so, we will post notice of the
change on our website and you will have the opportunity to adjust your
communications preferences via the acuity scheduling app.

Here’s a draft GDPR policy for Fraserburgh Fitness Centre. Make sure to review and modify any specifics based on your business practices and consult a legal professional if needed.

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**Fraserburgh Fitness Centre GDPR Privacy Policy**

**1. Introduction**

Fraserburgh Fitness Centre (hereafter referred to as "we," "us," or "our") is committed to safeguarding your personal data. This Privacy Policy outlines the ways in which we collect, use, store, and protect personal information in accordance with the General Data Protection Regulation (GDPR).

**2. Information We Collect**

We collect the following types of information to provide our services:

- **Personal Identification Information:** Name, date of birth, address, phone number, email address, and emergency contact information.
- **Health Information:** Health status and history, including relevant medical information provided by you for safe and effective use of our facilities.
- **Payment Information:** Bank details and payment history, collected for membership fees and other charges.
- **Usage Data:** Information on how you use our facilities, classes attended, and equipment usage.

**3. How We Use Your Information**

We use the information we collect to:

- Manage memberships and process payments.
- Ensure your health and safety while using our facilities.
- Communicate with you regarding classes, updates, offers, or changes to our services.
- Improve and personalize our offerings to better meet customer needs.

**4. Legal Basis for Processing**

Under GDPR, we rely on one or more of the following lawful grounds to process your personal information:

- **Contractual Obligation:** To fulfill the services we agreed upon in our membership agreement.
- **Consent:** For health information and marketing communications, where you have provided explicit consent.
- **Legal Obligation:** To comply with legal or regulatory requirements.
- **Legitimate Interest:** To provide a secure, efficient, and personalized experience at our facility.

**5. How We Store and Protect Your Information**

We take the security of your information seriously. Personal data is stored securely on our systems and is only accessible by authorized personnel. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure information collected online and in person.

**6. Data Retention**

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your membership is canceled, we will securely delete or anonymize your data, unless otherwise required for legal, tax, or regulatory reasons.

**7. Sharing Your Information**

We do not share, sell, or rent your personal information to third parties for marketing purposes. We may share information only when necessary to fulfill our services, such as with payment processors, or when required by law.

**8. Your Rights Under GDPR**

As a data subject, you have the following rights:

- **Right of Access:** You can request a copy of your personal data.
- **Right to Rectification:** You can request correction of inaccurate data.
- **Right to Erasure:** You may request deletion of your data, subject to legal requirements.
- **Right to Restrict Processing:** You can request a limitation on how we use your data.
- **Right to Data Portability:** You may request a copy of your data in a structured, machine-readable format.
- **Right to Object:** You can object to the processing of your personal data for specific purposes.
- **Right to Withdraw Consent:** If we rely on your consent, you can withdraw it at any time.

**9. Contact Us**

If you have any questions about this policy or wish to exercise any of your rights, please contact us.

**10. Policy Updates**

We may update this policy occasionally. We will notify you of any significant changes through our website.

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